Ombudsman

Responsibilities


A Long-term Care Ombudsman means "being an advocate for residents."  A Long-term Care (LTC) Ombudsman listens to and addresses the concerns of nursing home and assisted living residents.  At all times, residents decide on the Ombudsman's level of involvement. They can be counted on to respect residents' privacy and confidentiality. Some of the ways in which LTC Ombudsmen serve residents include telling residents about their rights and empowering and supporting residents and their families to discuss concerns with staff.   An Ombudsman completes State supported training and is certified by the State Long-Term Care Ombudsman.  

Services

An ombudsman: 
  • Advocates for quality of life and quality care
  • Explains Resident Rights
  • Supports resident directed care
  • Helps to ensure residents are treated with dignity
  • Identifies and resolves concerns that affect residents

Volunteers

If you have a passion for helping others, a caring spirit and a willingness to learn, we need you! Become an Ombudsman and help improve the quality of life and care for residents in a facility near you. We provide training, tools and ongoing support. People who live in nursing homes and assisted living communities may have little or no contact with the outside world. Many feel they lack control over their lives. A volunteer LTC Ombudsman who visits regularly can be the highlight of a resident's day and ensure residents get good care. Volunteer with us today!
Volunteer Opportunities

Resources

View state ombudsman resources.