Alamo Veterans Network Intake Specialist
This is a non-supervisory position; Works assisting veterans and their families in obtaining assistance; Receives referrals and information regarding community services; Works under limited supervision; Serves as point of contact with veterans, providers, their dependents and families to provide connections for various services.
Knowledge of veteran community, community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services; Independently assess the needs of clients and their family members identifying the clients' problems, strengths, weaknesses, coping skills and assistance needed, in collaboration with the client and family; Independently conduct assessments and provide treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds; Knowledge of human development and behavior (physical and psychological) and the differential influences of the environment, society and culture; Requires independent judgment and skill in utilizing supportive, problem solving or crisis intervention techniques; Provides a channel through which clients can seek solutions to problems, concerns and unmet needs; Provides information and assist in problem-solving; Knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking in the online self- referral platform; Performs other job related duties as assigned.
Desired Degree/Job Experience: High School Graduate or GED required with some college courses in Social Service, Communication, Marketing or Human Services desired; Experience in social services work; Or any equivalent combination of experience and training which provides the required knowledge, skill, and abilities.
This position is a Pay Grade 9 with a starting hourly salary of $17.87. This is a non-exempt position. Open until Filled. Only electronic online applications will be accepted.
AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.
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