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Area Agency on Aging (AAA) – Care Services and Data Coordinator

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Area Agency on Aging (AAA) – Care Services and Data Coordinator

Area Agency on Aging (AAA) – Care Services and Data Coordinator


This is a responsible, supervisory position that requires working with a variety service providers, older adults, community partners and staff.  Familiarity with various rules and regulations regarding Aging programs and services; Ensure compliance of Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Code of Federal Regulations (CFR), and Older Americans Act (OAA) relevant to care coordination and or caregiver services; Analyze, develop, maintain, and track fiscal and program data  related to care coordination and/or Caregiver services, such as encumbered tracking or its equivalent; Track of program income for Area Agencies on Aging; Serve as database administrator for AAAs; Provide validation of complete and accurate data in the HHSC database or its equivalent to assist in preparation of Quarterly Performance Reports (QPR) for AAAs; Conduct program performance measuring testing of Care coordination and caregiver staff; Track and meet HHSC and OAA Performance Measure Targets and/or units for the Care Coordination Program and services as defined by the service definitions in each fiscal year from HHSC; Meet with AAA manager(s) monthly to review financials; Submit monthly contract performance report data to AAA manager(s); Prepare and submit reports as requested by AACOG management, HHSC or other funders; Provide Care coordination reports to the AAA Senior Advisory Committee; area judges and to AAA manager(s), and or as requested.

Monitor and evaluate Care Coordination Program case files; Implement and coordinate an operational workflow of billing via FMS or its equivalent; Utilize excel spreadsheets as tool to track staffing, program service expenditures to align with program budget; Ensure integrity and maintain sound procedures of confidential case records, such as hard copy (for physical files) along with electronic database; Monitor, evaluate, and provide training and technical assistance to vendors regarding service delivery related to Care Services or Caregiver Programs, as needed; Coordinate related Care Coordination Service activity with AAA department programs and services as well as AACOG agency programs; Assist clients with multiple needs by developing and implementing comprehensive plans of care, including a comprehensive client assessment, care plan, service arrangement, monitoring/follow-up activities, and reassessment; Provide information, referral and assistance relating to care management, including access to legal services, crisis counseling, and other services necessary for older adults and/or family members on a short-term basis; Position requires a valid Texas motor vehicle operator’s license or available alternate means of transportation; Perform other job related duties as may be assigned.

Desired Degree/Job Experience: Bachelor's degree in Social Work, Business, Public Administration, or a related field, or experience in the field of Aging, Social Work, other human services; Two (2) years of full-time Social Work experience may be substituted for one (1) year of the required education, with the maximum substitution of four (4) years of experience for two (2) years of education or any combination of experience and training which provides the required knowledge, skills, and abilities.

Other Qualifications: Bilingual Spanish/English preferred; Knowledge of Federal, State and agency guidelines and policies governing Aging programs; Ability to understand, apply, and communicate to others rules, regulations and guidelines prepared by state and federal agencies relating to eligibility for participating in Aging programs and compliance on program reporting requirements; Proficient in excel spreadsheets; Knowledge of program and fiscal reports, policies, procedures; Knowledge of budget process; Establish and maintain effective and cooperative working relationships with a variety of persons from diverse socioeconomic and political backgrounds; Establish effective collaborations and referral linkages with other service providers; Communicate effectively, both orally and in writing; Good organizational skills, detail oriented, ability to coordinate, schedule, and present training workshops to AAA staff, AACOG staff or community partners; Read and understand program manuals, operating procedures, and program standards; Operate a computer and standard office equipment; Write and prepare memos, letters, reports, and policies and procedures; Work independently and creatively with minimal supervision.

This position is a Pay Grade 15 with a starting annual rate of $46,945.60. This is an exempt position. Open until Filled. Only electronic online applications will be accepted.

AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.

Apply online at:

Equal Opportunity Employer

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