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Area Agency on Aging (AAA) - Caregiver Services Coordinator

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Area Agency on Aging (AAA) - Caregiver Services Coordinator

Area Agency on Aging (AAA) - Caregiver Services Coordinator


This is a responsible, supervisory position that requires working with a variety service provides, Older Adults, Community Partners and intake staff. Familiarity with various rules and regulations regarding Aging programs and services; Ensures compliance of Texas Administrative Code (TAC), Administration for Community Living (ACL), Health and Human Services Commission (HHSC), Code of Federal Regulations (CFR), and Older Americans Act (OAA) relevant to care coordination program; oversee the day-to-day operations of Care Coordination staff; Analyze, develop, maintain, and track expenses related to Care Coordination through the encumbered tracking or equivalent; Conduct program performance measuring testing of care coordination staff; Track and meet HHSC and OAA Performance Measure Targets and/or units for the care coordination program as defined by the service definitions in each fiscal year from HHSC; Submit monthly contract performance report data to AAA Manager(s); Prepare and submit reports and budgets as requested by AACOG management, HHSC or other Grant Funders; Provide care coordination reports to the AAA Senior Advisory Committee; Area Judges to AAA managers, and or as requested. Monitor and evaluate Care Coordination program case files; Implement and coordinate an operational design of care coordination programs; Utilize excel spreadsheets as tool to track staffing, program service expenditures to align with program budget; Ensure integrity and maintain sound procedures of confidential case records, such as hard copy (for physical files) along with electronic database; Monitor, evaluate, and provide training and technical assistance to subcontractors, private contractors, or vendors regarding service delivery to the elderly in conjunction with Contract and Nutrition staff; Coordinate related Care Coordination service activity with AAA department programs and services as well as AACOG Agency programs; Assist clients with multiple needs by developing and implementing comprehensive plans of care, including a comprehensive client assessment, care plan, service arrangement, monitoring/follow-up activities, and reassessment; Provide information, referral and assistance relating to care management, including access to legal services, crisis counseling, and other services necessary for elderly clients and/or family members on a short-term basis; Position requires a valid Texas motor vehicle operator’s license or available alternate means of transportation; Perform other job related duties as may be assigned

Desired Education/Job Experience: Bachelor's degree in Social Work, Business, Public Administration, or a related field, plus at least two (2) years of supervisory experience in the field of Aging, Nursing, Social Work, other Human Services, or a related field; Licensed as a Registered Nurse or certified as a Social Worker preferred; Two (2) years of full-time Aging, Social Work, or registered nursing experience may be substituted for one (1) year of the required education, with the maximum substitution of four (4) years of experience for two (2) years of education or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. Other Qualifications: Bilingual Spanish/English preferred; Knowledge of Federal, State and Agency guidelines and policies governing aging programs; Ability to understand, apply, and communicate to others rules, regulations and guidelines prepared by State and Federal agencies relating to eligibility for participating in Aging programs and compliance on program reporting requirements; Proficient in excel spreadsheets; Knowledge of program and fiscal reports, policies, procedures; Knowledge of budget process; Establish and maintain effective and cooperative working relationships with a variety of persons from diverse socioeconomic and political backgrounds; Establish effective collaborations and referral linkages with other service providers; Communicate effectively, both orally and in writing; Good organizational skills, detail oriented, ability to coordinate, schedule, and present training workshops to AAA staff, AACOG staff or community partners; Read and understand program manuals, operating procedures, and program standards; Operate a computer and standard office equipment; Write and prepare memos, letters, reports, and policies and procedures; Work independently and creatively with minimal supervision. This position is a Pay Grade 15, with a starting annual rate of $46,945.60. This is a exempt position. Open until Filled. Only electronic online applications will be accepted.

AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.

Equal Opportunity Employer

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