Area Agency on Aging (AAA) Senior Volunteer Program Coordinator
This is a responsible, supervisory position that requires working with a variety of providers of services to the older adults and local public and private organizations. Duties include: Familiarity with various rules and regulations regarding Aging programs and services; Ensures compliance of Texas Administrative Code (TAC), Corporation for National and Community Service (CNCS), Health and Human Services Commission (HHSC), Code of Federal Regulations (CFR), and Older Americans Act (OAA) relevant to the Volunteer and Beneficiary services; Analyze, develop, maintain, and track budget (planning, working, closeout and staff allocation of time), financials and related expenses; Coordinate standing budget meetings with AAA management & accounting representative; Conduct program performance reviews of senior volunteer program staff; Develop, implement, and coordinate Senior Corps projects; Work with programs and fiscal reports and utilize excel spreadsheets and volunteer software as tools to track volunteers, staffing, expenses, and program budget; Track and meet HHSC and CNCS Performance Measure Targets; as defined by the service definitions in each fiscal year; Prepare daily, weekly, monthly, quarterly, and yearly for internal/external reports; Provide reports to the Advisory Committee, Area Judges and management.
Monitor and evaluate the senior volunteer program case files and case load to staff; Implement and coordinate an operational design of senior volunteer programs; Develop, implement, and coordinate a recruitment and retention process for recruiting volunteers and beneficiaries; Utilize excel spreadsheets as tool to track staffing, expenses, and program budget; Implement and maintain confidential case records, such as hard copy (for physical files) along with electronic documentation volunteer software that may include client data; Provide information, referral and assistance relating to care management, including access to legal services, crisis counseling, and other services necessary for older adult clients and/or family members on a short-term basis; Monitor, evaluate, and provide training and technical assistance to volunteers regarding service delivery; Coordinate related service activity with AAA department programs and services as well as AACOG Agency programs; Position requires a valid Texas motor vehicle operator’s license or available alternate means of transportation; Perform other job related duties as assigned.
Other Qualifications: Knowledge of federal, state and agency guidelines and policies governing aging programs; Ability to understand, apply, and communicate to others rules, regulations and guidelines prepared by state and federal agencies relating to eligibility for participating in aging programs and compliance on program reporting requirements; Proficient in excel spreadsheets; Knowledge of program and fiscal reports, policies, procedures; Knowledge of budget process; Establish and maintain effective and cooperative working relationships with a variety of persons from diverse socioeconomic and political backgrounds; Establish effective collaborations and referral linkages with other service providers; Communicate effectively, both orally and in writing; Good organizational skills, detail oriented, ability to coordinate, schedule, and present training workshops; Read and understand program manuals, operating procedures, and program standards; Operate a computer and standard office equipment; Write and prepare memos, letters, reports, and policies and procedures; Work independently and creatively with minimal supervision; Bilingual Spanish/English preferred.
Desired Degree/Job Experience: Bachelor's degree in social work, Business, Public Administration, or a related field, plus at least two (2) years of supervisory experience in the field of Aging, Nursing, Social Work, other Human Services, or a related field; Two (2) years of full-time Aging, Social Work, or Registered Nursing experience may be substituted for one (1) year of the required education, with the maximum substitution of four (4) years of experience for two (2) years of education; Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
This position is a Pay Grade 15 with a starting annual rate of $46,945.60. This is an exempt position. Open until Filled. Only electronic online applications will be accepted.
AACOG offers a generous benefits package. These benefits can be reviewed at ADVANTAGES of WORKING for AACOG.
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