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Site Policies

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Site Policies


The Alamo Area Council of Governments (AACOG) website,, and social media accounts are provided as a public service. PLEASE NOTE that users of this website and AACOG's social media accounts are responsible for checking the accuracy, completeness, currency and/or suitability of all information. AACOG makes no representations, guarantees, or warranties as to the accuracy, completeness, currency, or suitability of the information provided via this website or AACOG's social media accounts.  Shares, Follows and Re-Tweets on AACOG's Twitter and Facebook pages do not constitute endorsement and are for information purposes only.

AACOG specifically disclaims any and all liability for any claims or damages that may result from providing the AACOG website and AACOG's social media accounts or the information it contains, including any websites maintained by third parties and linked to the AACOG website and/or social media accounts. The responsibility for content rests with the organizations who are providing the information. The inclusion of links from these sites does not imply endorsement by AACOG. Specific questions regarding any content should be directed to the appropriate organization and not necessarily to AACOG. AACOG makes no effort to independently verify, and does not exert editorial control over information on pages outside the AACOG domain.

AACOG does not endorse any of the products, vendors, consultants, or documentation referenced in these web sites. Any mention of vendors, products, or services on the AACOG website and social media accounts is for informational purposes only.

AACOG does not collect or track personal information from the AACOG website and AACOG's social media accounts  visitors except where specifically indicated on the relevant "pages." Generic information from server logs may be used to track and analyze the number of hits to the site, and to find out what types of browser software are used by visitors. This information will be used only in aggregate form, and used solely for improving website design.

AACOG will make reasonable efforts to ensure that electronic information on the AACOG website is complete, up-to-date, accurate and informative. However, you are urged to seek legal advice and confirmation of critical information found on this web site before relying on it. Information provided through this web site is not intended as a replacement for detailed information found at AACOG, or any existing or pending Federal or state law, regulation or legislation, nor is it intended to replace the advice of legal counsel.

AACOG grants permission to copy and distribute the information for non-commercial and non-profit use, as long as the content remains unaltered and credit is given to AACOG.

For general accessibility compliance regarding Servicio en Espanol, Hearing, Speech or Visual Impairment or other people disabilities, please contact AACOG at (210) 362-5200.

Some links are available in PDF format and users without appropriate software may not be able to access the links.

If there are any questions regarding this disclaimer, please contact AACOG at


Quality Assurance and Privacy Officer


The Health Insurance Portability and Accountability Act (HIPAA) privacy rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the privacy rule is balanced so that it permits the disclosure of personal health information (PHI) needed for patient care and other important purposes. Texas state laws and legislation strengthen the protection to include an individual's sensitive personal information (SPI).

As a covered entity, AACOG contract providers are mandated to follow the HIPAA and privacy laws, as well as state legislation. Legislation requires that a covered entity:

  • Ensures the security and safeguard of protected health information (PHI) and sensitive personal information (SPI).
  • Provides HIPAA and privacy training to employees, contract employees and volunteers.
  • Requires an employee, contract employee, volunteer or manager to report a potential violation incident to the covered entity's management or Privacy Office.
  • Requires the covered entity to assess the validity of an incident, and provide notification if required.
  • Reports HIPAA violations and findings to the federal secretary of Health and Human Services (HHS), as required.

What is an incident?

An incident is an event, which may result or appear to have resulted, in accidental or deliberate unauthorized access, loss, disclosure, modification, disruption, or destruction of confidential information. An incident may result in the possession of unauthorized knowledge, the wrongful disclosure of information, embarrassment to the agency, the unauthorized alteration or destruction of information or systems, or violation of federal or state laws or regulations or agency business requirements.

Contracting with AACOG

As part of its contract with the Texas Department of Aging and Disability Services (DADS), a provider or agency may receive or create sensitive personal information, as Section 521.002 of the Business and Commerce Code defines that phrase. The provider or agency must use appropriate safeguards to protect this sensitive personal information from unauthorized acquisition. These safeguards must include maintaining the sensitive personal information in a form that is unusable, unreadable, or indecipherable to unauthorized persons.

The provider or agency may consult the "Guidance to Render Protected Health Information Unusable, Unreadable, or Indecipherable to Unauthorized Individuals", issued by the U.S. Department of Health and Human Services, to determine ways to meet this standard.

Reporting Incidents

The provider or agency must notify AACOG of any unauthorized acquisition of sensitive personal information related to its contract with AACOG, including any breach of system security, as section 521.053 of the Business and Commerce Code defines that phrase.

The provider or agency must submit Form 0400, Privacy Incident Report, to AACOG Privacy Office as soon as possible but no later than 10 business days after discovering the unauthorized acquisition. The provider or agency must include on the form the identity of each individual whose sensitive personal information has been or is reasonably believed to have been involved in the unauthorized acquisition.

To report an unauthorized acquisition of sensitive personal information, email a completed Form 0400 to AACOG HIPAA Privacy Office via email.

Additional information regarding HIPAA is available at the U.S. Department of Health and Human Services, Office of Civil Rights website.

Website Accessibility

Website Accessibility

If you use assistive technology (such as a Braille reader, or a screen reader) and the format of any material on this website interferes with your ability to access information, please contact us. To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web address of the requested material, and your contact information.

Accessibility Design Guidelines

Our website has been designed with the following accessibility guidelines in mind:

  • We work to comply with Section 508 as well as WCAG 2.0 A and AA referring to website accessibility standards.
  • If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us.

Browser Accessibility Information

Many popular browsers contain built-in accessibility tools.

Additional Plug-ins

Adobe Reader is required to view and print PDF documents that appear on this website.

Supported Assistive Technology

  • Latest Version of JAWS for Windows
  • Latest Version of NVDA for Windows
  • Latest Version of VoiceOver for Mac OS X
  • Keyboard-Only Navigation
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